Your brand. Our engineers. Coverage where you need it.
White-label service desk and NOC, senior escalation, project delivery and smart hands for MSPs, IT consulting firms, integrators, resellers and telecom providers.
Partners use Firelane to add systems, network and security engineering and onsite capacity without hiring. We work under your brand, in your ticketing system or ours, and never sell directly to your clients.
Start with a single job. Once our process fits yours, add recurring service desk, NOC or escalation coverage.
Partner services
White-label Service Desk
Tier 1 coverage under your brand, business hours or 24/7.
White-label NOC
24/7 monitoring and management of your clients' network devices.
White-label AI Services
AI readiness reviews, Copilot rollouts and AI governance delivered under your brand.
Senior Escalation
Help with complex systems, network and firewall issues.
Partner Field Dispatch
Remote and smart hands under your brand.
Project Subcontracting
Migrations, deployments and refreshes for your clients.
Referral & Reseller Program
Referral fees or resale under your contract.
Your client stays yours.
Mutual non-solicitation
Every partner agreement includes it. Firelane never sells directly to your clients.
Your brand on everything
Tickets, emails, reports and closeout packages carry your name.
Start with one job
Apply, a short qualification call, an agreement, then a pilot before anything recurring.
FAQ
Frequently asked questions
Will Firelane contact my clients?
No. Every partner agreement includes mutual non-solicitation, and Firelane never sells directly to your clients.
Whose ticketing system do you use?
Yours or ours. Tickets, emails, reports and closeout packages carry your brand.
How do we start?
Apply, have a short qualification call, sign an agreement and run a pilot job before anything recurring.
Related services
All servicesTalk to an engineer about the partner program.
A 30-minute call about your environment and practical next steps, whether or not you hire us.