An engineering-led technology, infrastructure and cybersecurity company.
Firelane Technologies manages systems, networks, security and AI for organizations that need senior engineering without enterprise overhead.
Firelane was built on a simple idea: the systems, network and security layers of an organization fail together, so they should be managed together. We design before we build, document what we change, and fix causes rather than symptoms.
We are vendor-neutral. We recommend the platforms that fit your requirements, skills and budget, and we support environments that mix manufacturers.
What we deliver
Delivery model
Tier 1 support for users and devices, Tier 2 engineers for systems, network and security, and senior architects for design, major incidents and escalation. Field technicians work under our process and documentation standards.
Operating standards
Every change follows a written plan with rollback. Every environment has current diagrams and runbooks. Every ticket has one owner and a response target.
How we choose technology
Requirements first, then platforms. We compare options on fit, supportability, lifecycle and total cost, and we document the reasoning.
Where we work
Remote services are delivered wherever you operate. Onsite work is handled by our technicians and a vetted contract network, working to the same scope and closeout standard at every site.
How every engagement runs
Documented
Current diagrams, configurations and runbooks for every environment we manage.
Change-controlled
Every change has a written plan, a window and a rollback step.
Least privilege
Named accounts, MFA and logged access for everyone who works on your systems.
Measured response
Every ticket has an owner and a response target by priority.
Vendor-neutral by design.
We support the platforms you have and recommend the ones you need, starting from requirements, skills and budget.
- Switching & routing
- Cisco, Juniper, Arista, HPE Aruba, Extreme Networks, Ubiquiti
- Wireless
- HPE Aruba, Cisco, Juniper Mist, Ruckus, Ubiquiti
- Firewalls & SASE
- Fortinet, Palo Alto Networks, Check Point, SonicWall, Sophos, Cisco
- Endpoint & identity
- Microsoft Defender and Entra ID, SentinelOne, CrowdStrike, Okta, Duo
- Servers & virtualization
- Windows Server, Linux, VMware, Hyper-V, Proxmox, Nutanix
- Cloud & productivity
- Microsoft Azure, AWS, Google Cloud, Microsoft 365, Google Workspace
Examples of platforms we work with. Listing a manufacturer does not indicate a partnership or endorsement.
Related services
All servicesTalk to an engineer about your infrastructure.
A 30-minute call about your environment and practical next steps, whether or not you hire us.